Maintenance visits, call-outs, Issues, Quotes and Invoices, and the inspections and 5-year tests that Buffalo’s Chapter 167 requires, all in one AI system.
Every six months, by a city-licensed inspection company the owner chooses. Its report goes to the owner and the city.
Issued by the city once the report is clear, renewed every year and displayed in the cab.
Witnessed by a licensed inspector. Electric elevators get a gear box inspection at the same time.
Tested every year, and witnessed by a licensed inspector every third year.
Violations must be fixed within 30 days. An owner who ignores them can be fined up to $1,500 in Buffalo Housing Court. Source: Buffalo Code Chapter 167.
Set up a Maintenance Contract once and LiftAuth creates the visits. Each Job is signed off on site, and the contract decides whether an Invoice is drafted.
An Issue is one fault on one elevator. Technicians log it on site with photos and video, and it stays open until it is fixed. Your office and the Building Manager both see it.
For a breakdown, your dispatcher rings Technicians’ phones, and the first to accept takes the call-out.
Your office gives each Issue a fault code and a cause: Equipment, Misuse or Building / third-party. Fault Analytics shows the most common fault codes, and faults per elevator-year by building, manufacturer, model and age.
You can download a period’s report as a PDF to share with the Building Manager, with a written analysis drafted by AI.
Send a Quote for the Building Manager to accept. Parts come from your stock, with Inventory on Pro. Larger repairs run as a project, with a Purchase order stage. A draft Invoice can follow when the Job closes.
Every elevator’s next inspection is listed by due date, soonest first. Send the licensed inspection company one booking link. They pick an hour from your Team’s calendar, you confirm it, and the Building Manager agrees to it.
Your Technicians, your Building Managers and your office each have their own app.
Technicians see today’s Jobs, fill in each form and get it signed. The app works offline in the machine room and syncs when the signal returns.
Property managers and owners see the visits to their elevators, accept Quotes, see Invoices and sign off finished work, on their phone or on a computer. See what they see.
Scheduling, dispatch and invoicing for the whole portfolio, and every elevator’s next inspection date. Pro adds inventory.
Field service software and ERPs cover parts of an elevator contractor’s work. The elevator-specific parts, like inspection due dates and fault codes, usually end up in spreadsheets.
| Capability | LiftAuth | General field service software | ERP platforms |
|---|---|---|---|
| Maintenance Contracts | Included | Typically included | Varies |
| Inspection due-date register | Included | Rarely | Rarely |
| Witness self-booking | Included | Rarely | Rarely |
| Elevator fault analytics | In Pro | Rarely | Rarely |
| Building manager apps | Included | Customer portal varies | Rarely |
| Offline mobile app | Included | Typically included | Varies |
| Billing | Included | Varies | Typically included |
| Inventory | In Pro | Varies | Typically included |
This table compares general software categories.
Last checked Oct 6, 2026 against Buffalo Code Chapter 167 and the city’s Elevator Inspections pages. General information, not legal advice.
The Elevator Inspections Office of the Department of Permit and Inspection Services issues permits and Certificates of Operation and enforces the code: Room 323, City Hall, 65 Niagara Square, 716-851-5240.
Every six months, by a third-party inspection company licensed by the City of Buffalo. The owner chooses and pays the company, and its report goes to the owner and the city.
Yes. The owner needs a Certificate of Operation from the city before the elevator is used. It is renewed every year and displayed in the cab.
Yes. A full-load safety and governor test every 5 years, witnessed by a licensed inspector. Electric elevators also get a gear box inspection at the same time.
Yes. Buffalo issues its own installer and inspector licenses, with a city exam, on top of the state license from the NYS Department of Labor.
30 days. The city won’t issue the Certificate of Operation until every violation is fixed, and an owner who ignores them can be fined up to $1,500 in Housing Court.
A Cat 1 test every year by Dec 31, filed in DOB NOW within 21 days.
ReadInspections every six months, reports within 7 days and a yearly certificate. No city license since 2022.
ReadA $350 yearly permit to operate each elevator, and a city license for elevator firms.
ReadCity elevator licenses, permits online, and $100 a day for an uncorrected violation.
ReadYearly registration, licensed inspection firms and a city installer license.
ReadThe 2025 Uniform Code, ASME A17.1, and how each city compares with NYC.
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