LiftAuth Ops is the phone app your Technicians use on site. They see their Jobs, fill in the form for each elevator and get the building’s signature on the phone.
LiftAuth Ops is the app for your Technicians. Your office adds each Technician to LiftAuth, and they sign in with their email address and a 6-digit code.
In the app, a Technician can do the following:
The day’s Jobs on a calendar, or a list with Upcoming, Work Done and Signed tabs.
Download a building or a Job ahead. Records and submitted elevators sync when the phone reconnects.
Every form item takes a note and its own photos. A Record holds up to 96 photos.
Work saves to the phone as it goes. If the app closes, the draft comes back.
The building representative signs on the phone or from a link. If nobody will sign, the Technician can skip signing.
On a Team Job, each Technician records the elevators they do. Whoever is last submits the Job for the Team.
Each elevator’s Logbook lists every completed visit. Tap an entry to read the Record as a PDF.
Call-outs ring the phone with a siren. Accept, share your location on the way and mark yourself arrived.
Tap Jobs to see the day. Each card shows the time, the building and how many elevators the visit covers.
A red flashing tile marks breakdown work. A check mark shows the Job is downloaded for use with no signal.
Tap Start Record and the right form opens. Items can be pass or fail, text, numbers, dropdowns, dates or photos.
Submit each elevator when its form is done, even with no signal. On a Team Job, if two people recorded the same elevator, the app asks which Record counts.
The building representative types their name and signs on the phone. The signature is queued and sent when the phone has signal again.
If they are not on site, share a signing link by message or email. They sign in their browser, with no LiftAuth account or app.
When a Technician finds a problem they are not fixing now, they raise an Issue on the elevator. They set a severity of Critical, Major or Minor and add photos or video.
The Issue goes to the office Inbox. A Critical Issue alerts the office straight away.
| Capability | LiftAuth | Paper job sheets and messaging apps |
|---|---|---|
| Today’s Jobs | On the Technician’s calendar | Printed or sent by message |
| Working with no signal | Downloaded ahead, syncs later | Paper works; photos wait |
| Photos | Attached to each form item | Sent separately |
| Building sign-off | On the phone or by signing link | Signed on paper, on site only |
| Elevator history on site | Logbook of past visits | In the office files |
| Faults found on site | Raised as an Issue with a severity | A phone call or message |
Yes, for most of the work. Download a building or a Job ahead, then fill in Records and submit each elevator offline. Submitting the whole Job needs a connection.
No. They can sign on the Technician’s phone, or open a signing link in their browser. They do not need a LiftAuth account or an app.
No. Nobody can edit a Record once it exists. If something is wrong, the visit is recorded again.
Your office adds them to LiftAuth with their email address. They type that address in the app and enter the 6-digit code LiftAuth emails them.
Yes. They pick the job type and the elevators, then start now or schedule it for later. A one-elevator Job started now works with no signal.
To talk to us, email hello@liftauth.com or fill in the form here.
We’ll reply to you soon.