Build the forms your Technicians fill in on site. Each Job produces a Record, the Building Manager signs it, and LiftAuth files it under the building.
A record template is the form a Technician fills in on their phone during a Job. It decides what they are asked, in what order, and what ends up on the Record the Building Manager signs.
A Record is the filled-in, signed report. Each Job produces at least one, usually one per elevator. A Record holds:
The moment the Technician submits, LiftAuth files the Record in Drive (Files in the building manager apps) under its building.
Build maintenance, repair and breakdown forms in sections, with the items your Technicians answer.
Pass/Fail/NA, Text, Select, Number, Date and Photo. A failed Pass/Fail/NA item can be raised as an Issue on the spot.
Block submit until an item is answered, or show the Technician the last value recorded and when.
Use the generated layout, or upload a flat PDF form and LiftAuth stamps the answers onto it.
The building representative types their name and signs on the Technician’s phone, even with no signal.
Send a link the Building Manager opens in a browser and signs without a LiftAuth account.
A folder for each building with its Records, and one for each Building Manager with their Quotes, Invoices, payments and credit notes.
Download one Record as a PDF, or a selection or a whole building folder as one zip file.
Add sections, then the items your Technicians answer. Write each item title as an instruction, because it is what the Technician reads on the phone.
Set the time one form takes. LiftAuth adds it up across the elevators on a Maintenance Contract to work out how long the visit should be.
The Technician answers each item in the technician app, adds photos and remarks, and signs each Record. If the building representative is on site, they type their name and sign on the same phone.
This works offline. The signature is queued and sent when the phone has signal again.
When nobody can sign on site, the Technician shares a signing link and taps Sign later. Your office can also send the sign-off request by email to whoever the Building Manager put in charge of that building.
In the building manager app, the Record waits in the Inbox. The Building Manager reads the report and taps Approve & sign.
Each building gets its own folder in Drive, with one row per Record. Search by Record reference, sort by visit date, and open any Record to read the PDF.
A Pending signature badge shows which Records still need signing. Technicians can open Drive too.
| Capability | LiftAuth | Paper forms and shared folders |
|---|---|---|
| Forms on site | On the Technician’s phone, offline | Printed sheets |
| Required answers | Submit blocked until answered | Checked by hand later |
| Last reading on the form | Shown with its date | Looked up in old sheets |
| Remote sign-off | Signing link, no account needed | Scan, email and wait |
| Filing | Automatic, by building | Filed by hand |
Jobs, forms and sign-off on the phone, even with no signal.
Learn moreTrack each fault until it is fixed, and see which faults keep coming back.
Learn moreBuilding Managers sign off work and read their Records on their phone or a computer.
Learn moreYes. Owners and Admins build record templates in the web dashboard, as many maintenance forms as they need. Each maintenance form is assigned to elevators on a Maintenance Contract.
Yes. Upload the form as a flat PDF and place a box for each answer. LiftAuth stamps the Technician’s answers onto your layout.
No. A signing link opens in a browser, and whoever opens it can sign. A link works for 7 days and can be used once.
The Technician sends a signing link and taps Sign later. If nobody will sign, the Technician can skip signing. The Record then has no Building Manager signature, and skipping can’t be undone.
No. Nobody can edit a Record once it exists. If something is wrong, the visit has to be recorded again.
Yes. Record past visits files the date, elevators, Technician and notes for an older visit, with its PDF if you have one. It appears in the building’s Drive folder.
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