Maintenance visits, call-outs, Issues, Quotes and Invoices, and Cal/OSHA permits and inspections all in one AI system.
Every elevator needs a Cal/OSHA permit, posted in the car. A full maintenance contract can extend it to two years.
Request the state reinspection 30 days before the permit expires.
Report each fix within 30 days. An Order to Correct allows 30 more.
Unpaid after 60 days, a 100% penalty is added.
Everything that needs them sits in one inbox: work to sign off, Quotes to accept and Invoices to see. Upcoming visits are right below, and on the day they can watch the Technician on the way.
They use it on their phone or on a computer.
Every elevator’s next inspection is listed by due date, soonest first. Violations stay open until they’re fixed, and the Building Manager can see them.
Your office gives each Issue a fault code and a cause: Equipment, Misuse or Building / third-party. Fault Analytics shows the most common fault codes, and faults per elevator-year by building, manufacturer, model and age.
You can download a period’s report as a PDF to share with the Building Manager, with a written analysis drafted by AI.
Portfolio holds the buildings you maintain, the Building Managers responsible for them, their elevators and the Issues raised on them.
An Issue is one fault on one elevator. Technicians log it on site with photos and video, and it stays open until it is fixed. For a breakdown, your dispatcher rings Technicians’ phones, and the first to accept takes the call-out.
Set up a Maintenance Contract once and LiftAuth creates the visits. Each Job is signed off on site, and the contract decides whether an Invoice is drafted.
Send a Quote for the Building Manager to accept. Parts come from your stock, with Inventory on Pro. Bigger repairs get their own project page, with the to-do list and the paperwork in one place. A draft Invoice can follow when the Job closes.
Your Technicians, your Building Managers and your office each have their own app.
Technicians see today’s Jobs, fill in each form and get it signed. The app works offline in the machine room and syncs when the signal returns.
Property managers and owners see the visits to their elevators, accept Quotes, see Invoices and sign off finished work, on their phone or on a computer. See what they see.
Scheduling, dispatch and invoicing for the whole portfolio, and every elevator’s next inspection date. Pro adds inventory.
Field service software and ERPs cover parts of an elevator contractor’s work. The elevator-specific parts, like inspection due dates and fault codes, usually end up in spreadsheets.
| Capability | LiftAuth | General field service software | ERP platforms |
|---|---|---|---|
| Maintenance Contracts | Included | Typically included | Varies |
| Inspection due-date register | Included | Rarely | Rarely |
| Elevator fault analytics | In Pro | Rarely | Rarely |
| Building manager apps | Included | Customer portal varies | Rarely |
| Offline mobile app | Included | Typically included | Varies |
| Billing | Included | Varies | Typically included |
| Inventory | In Pro | Varies | Typically included |
This table compares general software categories.
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