Maintenance visits, call-outs, Issues, Quotes and Invoices, and the inspection every six months that Albany’s Chapter 175 requires, all in one AI system.
Every six months, by a city-licensed inspection firm. The firm files its sign-off with the city once the elevator passes.
Register every elevator with the city each year: $190 an elevator or escalator, $115 a wheelchair lift or dumbwaiter.
Issued by the city from the inspector’s sign-off. No elevator may run without one.
Elevator installers and inspectors need a city license on top of the state one, at $250 a year.
Running an elevator without a Certificate of Operation is a violation, and the owner can be fined up to $1,500. Source: Albany City Code Chapter 175.
Set up a Maintenance Contract once and LiftAuth creates the visits. Each Job is signed off on site, and the contract decides whether an Invoice is drafted.
An Issue is one fault on one elevator. Technicians log it on site with photos and video, and it stays open until it is fixed. Your office and the Building Manager both see it.
For a breakdown, your dispatcher rings Technicians’ phones, and the first to accept takes the call-out.
Your office gives each Issue a fault code and a cause: Equipment, Misuse or Building / third-party. Fault Analytics shows the most common fault codes, and faults per elevator-year by building, manufacturer, model and age.
You can download a period’s report as a PDF to share with the Building Manager, with a written analysis drafted by AI.
Send a Quote for the Building Manager to accept. Parts come from your stock, with Inventory on Pro. Larger repairs run as a project, with a Purchase order stage. A draft Invoice can follow when the Job closes.
Every elevator’s next inspection is listed by due date, soonest first. Send the licensed inspection firm one booking link. They pick an hour from your Team’s calendar, you confirm it, and the Building Manager agrees to it.
Your Technicians, your Building Managers and your office each have their own app.
Technicians see today’s Jobs, fill in each form and get it signed. The app works offline in the machine room and syncs when the signal returns.
Property managers and owners see the visits to their elevators, accept Quotes, see Invoices and sign off finished work, on their phone or on a computer. See what they see.
Scheduling, dispatch and invoicing for the whole portfolio, and every elevator’s next inspection date. Pro adds inventory.
Field service software and ERPs cover parts of an elevator contractor’s work. The elevator-specific parts, like inspection due dates and fault codes, usually end up in spreadsheets.
| Capability | LiftAuth | General field service software | ERP platforms |
|---|---|---|---|
| Maintenance Contracts | Included | Typically included | Varies |
| Inspection due-date register | Included | Rarely | Rarely |
| Witness self-booking | Included | Rarely | Rarely |
| Elevator fault analytics | In Pro | Rarely | Rarely |
| Building manager apps | Included | Customer portal varies | Rarely |
| Offline mobile app | Included | Typically included | Varies |
| Billing | Included | Varies | Typically included |
| Inventory | In Pro | Varies | Typically included |
This table compares general software categories.
Last checked Oct 6, 2026 against Chapter 175 (legislation through Jul 6, 2026), and the City of Albany’s registry page, fee chart (revised Feb 2026) and elevator forms. General information, not legal advice.
The Department of Buildings & Regulatory Compliance (BRC) runs the elevator registry: 200 Henry Johnson Boulevard, Albany, 518-434-5995. In buildings held by a state agency, such as the Empire State Plaza, the state agency enforces the Uniform Code instead of the city. Privately owned buildings leased to the state stay with the city.
Every six months, by a private inspection firm with a City of Albany inspector’s license.
Yes, every year, with the Department of Buildings & Regulatory Compliance. The fee is $190 for an elevator or escalator and $115 for a wheelchair lift or dumbwaiter.
The licensed inspector files an Elevator Inspection Certification Form with the city once the elevator passes. The city then issues the Certificate of Operation.
Yes. Albany issues its own inspector and installer licenses, at $250 a year, on top of the state license from the NYS Department of Labor.
Not in buildings held by a state agency, such as the Empire State Plaza. There the state agency enforces the Uniform Code. Privately owned buildings leased to the state stay with the city.
A Cat 1 test every year by Dec 31, filed in DOB NOW within 21 days.
ReadInspections every six months by licensed firms, a yearly Certificate of Operation and a witnessed 5-year test.
ReadInspections every six months, reports within 7 days and a yearly certificate. No city license since 2022.
ReadA $350 yearly permit to operate each elevator, and a city license for elevator firms.
ReadCity elevator licenses, permits online, and $100 a day for an uncorrected violation.
ReadThe 2025 Uniform Code, ASME A17.1, and how each city compares with NYC.
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