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Elevator software for New York City

New York City sets its own elevator test and filing dates. This article lists what elevator software for NYC contractors needs to track, and which tools state publicly that they track it.

Last checked Sep 30, 2026, against 1 RCNY §103-02, DOB’s Elevator Compliance page and each vendor’s own site.

General information, not legal advice

This page summarizes the rules to explain what software needs to track. The official source is 1 RCNY §103-02; check it, or ask your agency director, before you rely on a date.

We make LiftAuth, one of the tools discussed below. We’ve described it in the same way as the others, including what it doesn’t do.

Every NYC elevator needs a Cat 1 test each year, and every test needs its report filed in DOB NOW on time. Any report not filed by the deadline carries a penalty for the owner; see the Cat 1 deadline guide.

What NYC rules ask of your office

Each requirement below sets a date your office has to track. The guide linked in each row explains the rule in full.

RequirementThe ruleWhat software should track
Cat 1 test
Guide
A no-load safety test every calendar year, Jan 1 to Dec 31, witnessed by an independent approved agency.A due date per unit for the current year, and the witness booking.
Periodic inspectionA visual inspection every calendar year, at least 90 days from the Cat 1, by an approved agency not affiliated with the maintenance company. No witness.A second date per unit, spaced from the Cat 1.
Cat 5 test
Guide
A test at rated load and speed every 5 years from the month of the last Cat 5 (or the Certificate of Compliance for a new elevator), witnessed, with 5 calendar days’ notice to DOB. Water-hydraulic elevators also need a Cat 3 every 3 years.A five-year clock per unit, counted in months, and a reminder to notify DOB.
Filing
Guide
Cat 1, 3 and 5 reports within 21 days of the test; periodic reports within 14 days. DOB NOW refuses Cat 1 filings after Jan 21 of the following year, and periodic filings after Jan 14.A countdown from each test date to its filing deadline.
Defects
Guide
Correct within 90 days of the inspection or test; hazardous conditions and firefighter Phase I/II defects immediately. File the affirmation of correction (AOC) within 14 days of correcting. Not done by day 104 is a Failure to Correct violation.Each defect with its inspection date, correction date and AOC date.
Penalties
Guide
The owner pays, per elevator. In commercial, mixed-use and 3+ unit buildings: $3,000 for a Cat 1 or periodic report never filed, $5,000 for Cat 3 or Cat 5; late filing $150 a month (cap $1,800) or $250 a month (cap $3,000); Failure to Correct $3,000. Lower amounts apply to 1–2 family buildings.What’s at risk, visible to the owner before it’s a violation.

Sources: 1 RCNY §103-02; DOB Elevator Compliance; DOB service update, Dec 30, 2021; DOB service update, Nov 30, 2021. Some older DOB pages still say 60 days to file, 120 to correct and 60 for the AOC. Those are the pre-2022 figures; Local Law 126 of 2021 replaced them from January 1, 2022.

Which tools publicly state NYC-relevant features

We checked the elevator and field service tools on public “best elevator software” lists, plus one inspection-agency tool we found searching for NYC Cat 1 and Cat 5 software. The table shows what each says on its own site.

ToolWhat it states publiclyFiles in DOB NOW?Source
FIELDBOSSSchedules annual (Category 1) and five-year (Category 5) tests, with due dates generated from the last completed test; manages violations “from start to clearance”. No mention of NYC or DOB NOW in the safety-test post.Not stated publiclySafety-test post, elevator page
ForzCat 1 set to annual and Cat 5 to every five years on the same car, framed as ASME A17.1 / CSA B44 tests. Your jurisdiction’s inspection can be added as its own type. No mention of New York or DOB.Not stated publiclyElevator page
KomplyOSMarkets NYC DOB Cat 1 and Cat 5 workflows to elevator inspection companies. Says it “auto-prepares elevator inspection reports for DOB filing”. Offline mobile app.Prepares reports for filing; doesn’t claim to submit themElevator inspection page
LiftAuth (ours)The witnessing agency books a time from your Team’s calendar, and the Building Manager agrees to it. Defects are logged as Issues.NoLiftAuth for NYC
LiftKeeper, ElevatorPlus, BuildOps, ServiceTitan, Method, Fieldy, KlipboardNothing on Cat 1, Cat 5, NYC or DOB NOW found on their own sites.Not stated publiclyTheir entries in our list

None of the tools we checked says it submits reports to DOB NOW: Safety, so someone still files each report in DOB NOW itself. Software can help make sure that:

  • the test happens in time
  • the witness is booked
  • the report date is known
  • the filing deadline doesn’t slip

“Not stated publicly” means we could not find it on the vendor’s site. Ask about it in the demo.

What LiftAuth does for NYC, and what it doesn’t

LiftAuth covers part of the NYC work. The two lists below show which part.

What LiftAuth does

Annual inspections. Every elevator’s next due date, soonest first, and a list of elevators missing a due date or a witnessing agency.

Witness booking. You add each witnessing agency as an Auditor. The Auditor gets one booking link that lists all your elevators awaiting a booking, and picks an hour from your Team’s calendar. Your office confirms, then the Building Manager agrees to the time or asks for another.

Renewal. When the report is done, the office enters the elevator’s new due date.

Defects. Logged as Issues against the elevator, with photos, video and severity. The Building Manager can see them.

What it doesn’t do

No DOB NOW filing. Reports are filed in DOB NOW: Safety, outside LiftAuth.

No filing countdown. No automatic 21-day or 14-day filing timer.

No AOC tracker. Defects are tracked until repaired. LiftAuth does not count the 90-day and 14-day AOC deadlines.

No US track record yet. So far, LiftAuth is used only by contractors in Singapore.

If you most need a Cat 5 tracker or DOB-ready reports, FIELDBOSS and Forz state more on those points, and so does KomplyOS for inspection agencies. LiftAuth is for booking witnesses across many buildings and getting each Building Manager to agree to a time before Dec 31. See LiftAuth for NYC contractors.

Running test season with any tool

  1. Start from the list of units without a Cat 1 for the current year. Sort by building, then by how long each agency needs to book.
  2. Book witnesses early. The Cat 1 must be done by Dec 31; DOB NOW won’t take the Cat 1 filing after Jan 21.
  3. Space the periodic inspection. It has to be at least 90 days from the Cat 1, by an agency not affiliated with you.
  4. Count the filing window from the test date: 21 days for Cat 1 and Cat 5, 14 for periodic.
  5. Start the 90-day correction clock the day defects are found, and file the AOC within 14 days of each fix.
  6. Keep the owner informed. The penalties are theirs, so they should see what’s due and when the witness is booked.

The Cat 1 deadline guide covers the end of the year in detail. The other rules are in our NYC guides.

Questions

Is there elevator software that files in DOB NOW: Safety?

None of the tools we checked on Sep 30, 2026 says it submits reports to DOB NOW: Safety. KomplyOS, which is built for inspection agencies, says it prepares reports for DOB filing. FIELDBOSS and Forz describe Cat 1 and Cat 5 scheduling.

What does NYC elevator software need to track?

For each elevator, it needs the calendar-year Cat 1 test and its witness, and the periodic inspection at least 90 days from it. It also needs the five-year Cat 5, counted from the month of the last one. For filing, it needs the 21-day and 14-day windows. For defects, it needs the 90-day correction and 14-day AOC deadlines.

Who pays NYC elevator penalties?

The owner, per elevator. In commercial, mixed-use and 3+ unit residential buildings, a Cat 1 or periodic report never filed is $3,000 and a Cat 3 or Cat 5 report is $5,000. See our NYC elevator fines guide.

See LiftAuth for NYC contractors.

Annual inspection due dates and witness booking, shown with New York examples.

Try LiftAuth on your NYC portfolio.

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