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Best elevator maintenance software

Ten tools that US elevator contractors look at, each described with the same facts. Every fact comes from the vendor’s own site or a review listing, with a link.

Last checked Sep 30, 2026. We re-check every tool regularly.

Disclosure

We make LiftAuth. It is marked “Our product” and has the same fields as every other tool. Tools are listed alphabetically within each group.

This list is written by a vendor, so it does not rank the tools. Each tool gets the same facts and a note on who it suits. “Not stated publicly” means we could not find the information on the vendor’s own pages. The product may still do it.

On this page

  1. Summary of the 10 tools
  2. Built for elevator contractors: ElevatorPlus, FIELDBOSS, Forz, LiftAuth, LiftKeeper
  3. General field service software: BuildOps, Fieldy, Method, ServiceTitan
  4. Outside the US: Klipboard
  5. How we chose, and what we left out
  6. How to choose
  7. Questions

Summary of the 10 tools

Trial answers are from the vendors’ own pages or review listings on September 30, 2026. Click one to see its source.

ToolBest forFree trial?
ElevatorPlusMaintenance-contract tracking from an elevator-only vendorYes, after a demo call
FIELDBOSSContractors on Microsoft Dynamics 365 / Business CentralNot available (Capterra)
ForzElevator plus other mechanical trades, on QuickBooks OnlineNot mentioned; free demo
LiftAuth (ours)Contractors whose Building Managers take part in the work2 weeks
LiftKeeperAn elevator-only vendor with industry account managersNot mentioned; demo on request
BuildOpsCommercial contractors whose main trades are HVAC, electrical or plumbingNot available (Capterra)
FieldySmall teams that want a free trialYes, no card needed
MethodSmall shops that live in QuickBooks10 days, no card needed
ServiceTitanLarge multi-trade service businessesNot available (Capterra)
KlipboardUK elevator businessesNot on its own pages; Capterra says yes

Built for elevator contractors

These five sell to elevator contractors by name. Their own sites describe elevator work such as maintenance contracts, callbacks and tests. Forz also serves other trades and has a separate elevator product page.

ElevatorPlus

Best for: contractors who want maintenance-contract tracking from an elevator-only vendor
Built for
Elevator businesses of any size. Made by Accucia Softwares in Pune, India, which claims 200+ elevator businesses in 20+ countries.
Platform & mobile
Hosted on Amazon AWS. Apps on Google Play and the App Store, with offline use.
Elevator-specific features
Maintenance-contract reminders, expiry alerts and renewal tracking; GPS dispatch; elevator quotations. The site has customer portal and inspection management pages. No US code references (ASME, NYC Cat 1 / Cat 5) found on its site.
Free trial
Yes, “following a demo call”.
Reviews
Listed on Capterra with 0 reviews.

It says most customers are live within 2–7 days. Nothing on its site mentions US codes or US customers, so ask for US references before you sign.

FIELDBOSS

Best for: contractors already running Microsoft Dynamics 365 or Business Central
Built for
Elevator, HVAC and specialty contractors; its elevator page says it is “built for the elevator contracting industry”. Offices in Aventura, Florida, and Toronto.
Platform & mobile
Built on Microsoft Dynamics 365 (Sales, Service, Business Central). iOS and Android app with an offline mode.
Elevator-specific features
Annual (Cat 1) and five-year (Cat 5) test due dates generated from the last test; contract tests create a job, non-contract tests a quote; violations tracked “from start to clearance”; CEDES sensor alerts; modernization projects with AIA billing.
Free trial
Not available, per Capterra. Demo on request.
Reviews
Capterra: 4.8 / 5 from 11 reviews.

FIELDBOSS publishes more elevator-specific features than any other tool here, and runs field service and accounting on one Microsoft platform. Reviewers praise its elevator knowledge and support, and mention the learning curve.

Forz

Best for: Cat 1 and Cat 5 scheduling in a tool that also serves other mechanical trades
Built for
Field service companies in mechanical trades, fire safety and vertical transportation, with a page for elevator contractors.
Platform & mobile
iOS and Android apps that “keep working with no signal”. Two-way QuickBooks Online sync.
Elevator-specific features
Cat 1 set to annual and Cat 5 to every five years on the same car (framed as ASME A17.1 / CSA B44, with no NYC references); your jurisdiction’s inspection added as its own type; Maintenance Control Program records; recurring maintenance jobs; callbacks from the office or a customer portal request.
Free trial
Not mentioned. Free demo.
Reviews
No Capterra or G2 listing found.

Forz schedules Cat 1 and Cat 5 tests and keeps Maintenance Control Program records. Forz also publishes its own “best of” list, with a disclosure, and scores itself first.

LiftAuth Our product

Best for: contractors whose Building Managers take part in the work
Built for
Elevator contractors only. So far it is used by elevator contractors in Singapore, and by none in the US.
Platform & mobile
Web app for the office. Technician app for iOS and Android that works offline for most of the work and syncs later. Building Managers get the LiftAuth Building Manager app and a web app.
Elevator-specific features
Annual inspections: every elevator’s next due date, soonest first, and a list of elevators missing a due date or an Auditor (the witnessing agency). The Auditor picks an hour from your Team’s calendar through one booking link, and the Building Manager agrees to the time. Maintenance Contracts create the visits, and Fault Analytics (Pro) breaks faults down by building, manufacturer, model and age. No DOB NOW filing.
Free trial
2 weeks, with your own elevators loaded.
Reviews
Not yet listed on review sites.

LiftAuth is strongest where the Building Manager takes part: they see visits and Invoices, approve Quotes and sign off work in the free building manager apps. It is new to the US and has no project or AIA billing.

LiftKeeper

Best for: contractors who want an elevator-only vendor and a free customer portal
Built for
The elevator industry only, from a single building to multi-office portfolios. Headquartered in Sandpoint, Idaho; part of Advanced Business Technologies, founded in 1990.
Platform & mobile
Runs in a web browser on a computer, phone or tablet. A native app or offline use is not stated publicly on its site.
Elevator-specific features
Trouble calls and routes on a map; proposals converted to jobs; automated maintenance-contract billing; parts inventory; custom reports; unlimited free customer portal users; a login for your answering service. Inspection and Cat 1 / Cat 5 features are not stated on its own site.
Free trial
Not mentioned. Demo on request.
Reviews
No Capterra, G2 or GetApp listing found.

LiftKeeper is built by people from the elevator industry, and its account managers have elevator experience. It connects to QuickBooks, Intacct or Microsoft Dynamics through its APIs. It has no public reviews, so you will need a demo and references to judge it.

Sources: liftkeeper.com · features · FAQ

General field service software

These four are built for many trades. Some elevator contractors use them, and they appear on other “best elevator software” lists. None describes elevator tests on its own site.

BuildOps

Best for: commercial contractors whose main trades are HVAC, electrical, plumbing or fire & life safety
Built for
“Commercial contractors”, of which it claims 1,500+ across North America. The trades on its site are HVAC, electrical, plumbing, fire & life safety and refrigeration; elevators are not among them.
Platform & mobile
Web platform plus a technician app for iPhone, iPad and Android that saves data offline and syncs when signal returns.
Elevator-specific features
None stated on its current site.
Free trial
Capterra shows none.
Reviews
Capterra: 4.4 / 5 from 177 reviews.

BuildOps fits a contractor that runs elevators alongside other trades and uses Viewpoint, Sage Intacct, NetSuite or QuickBooks. An elevator-only contractor would set up test cycles and elevator records itself.

Fieldy

Best for: small teams that want a free trial
Built for
Field service businesses generally, with a page for elevator maintenance (getfieldy.com; not the unrelated fieldy.ai).
Platform & mobile
Mobile app for iOS and Android; “Offline access” appears in its plan table.
Elevator-specific features
Recurring maintenance contracts (AMCs), estimates, invoicing, asset management, scheduling, dispatch, online booking and payment; inventory and purchase orders. Nothing on elevator tests or inspections.
Free trial
Yes, no credit card required.
Reviews
Capterra UK: 4.2 / 5 from 6 reviews.

Fieldy has a free trial. Its elevator page describes its general field service product, so you would track test dates and witness bookings yourself.

Method (Method:Field Services)

Best for: small shops that run the business in QuickBooks
Built for
Field service businesses that use QuickBooks. Not elevator-specific.
Platform & mobile
Mobile app for iPhone, iPad, Samsung and Android. Offline use not stated publicly.
Elevator-specific features
None stated. General features include customer portals, work orders, scheduling and dispatch, synced with QuickBooks.
Free trial
10 days, no credit card required.
Reviews
Capterra: 4.7 / 5 from 6 reviews.

Method has a free trial and a customer portal. It is a CRM and field service tool built around QuickBooks, with no elevator-specific features stated. Method also publishes its own list of elevator software.

ServiceTitan

Best for: large service businesses running several trades
Built for
Commercial and residential trades. Its industry pages don’t include elevators; its one elevator customer story is about Convex, its sales-prospecting product.
Platform & mobile
Field Mobile App with all features available offline.
Elevator-specific features
None stated. General features include service agreements, dispatch, purchasing and inventory, accounting integrations and a customer portal for self-scheduling and payments.
Free trial
Capterra shows none.
Reviews
Capterra: 4.3 / 5 from 341 reviews.

ServiceTitan is a broad platform with a customer portal and accounting integrations for NetSuite, Sage Intacct, QuickBooks, Viewpoint and Sage 50. Its site does not describe elevator test tracking.

Outside the US

Klipboard appears in searches for elevator software. Its elevator product is written for the UK market.

Klipboard

Best for: UK elevator businesses working to LOLER
Built for
“lift & elevator businesses in the UK”. A UK company (Klipboard Limited).
Platform & mobile
Cloud software; mobile app that works fully offline on every plan.
Elevator-specific features
Planned maintenance that generates inspection jobs; an asset register for passenger and goods units, escalators and stairlifts; UK LOLER examination reports and defect notices. No US code references found.
Free trial
Not found on its own pages; Capterra says one is available.
Reviews
Capterra: 4.6 / 5 from 27 reviews.

Reviewers rate Klipboard well for support and ease of use, and it integrates with Xero and QuickBooks. Its compliance features follow UK regulations, so it is unlikely to suit a US contractor.

How we chose, and what we left out

We started from the tools named on seven published “best elevator software” lists, including those by FIELDBOSS, Method, Forz, Contractor+ and fieldservicesoftware.io. We kept the tools that sell to elevator contractors by name or come up on several lists, then checked each one on its own website and review listings on September 30, 2026.

Why ElevatorApp isn’t on the list. Several lists include it as contractor software. Its own site now describes it as an “Independent Elevator Advocate for Building Owners” that coordinates service for buildings, with its software behind a login. That makes it a tool for building owners, so we haven’t scored it here (elevatorapp.com).

Not covered in this edition: Praxedo, Expert Service Software, Total Service, Workever, SafetyCulture, Field Force Tracker, Jobber, ManageMart, Joblogic, Simpro, Contractor+, Fieldproxy, Fiix, Limble and UpKeep. We didn’t research them in enough depth to write about them fairly.

How to choose

1. Check how it handles your test calendar

In New York City, each elevator has three dates of its own:

  • a Cat 1 test, due in the calendar year
  • a periodic inspection, at least 90 days from the Cat 1
  • a Cat 5 test, every five years from the month of the last one

Of the tools above, FIELDBOSS and Forz describe Cat 1 and Cat 5 scheduling. None says it files into DOB NOW: Safety. See elevator software for New York City and our NYC guides.

2. Decide whether Building Managers need their own login

The Building Manager is the company responsible for a building, such as a managing agent or a co-op board. An app or portal lets them see visits, approve quotes and sign off work without phoning your office. What each tool states:

  • A customer portal: LiftKeeper (unlimited free portal users), ServiceTitan, Method and Klipboard (Professional plan).
  • A building manager phone app and web app: LiftAuth.
  • Customer portal requests: Forz.
  • A portal page: ElevatorPlus.
  • None stated on the pages we checked: FIELDBOSS, BuildOps and Fieldy.

3. Make sure the app works in a machine room

Machine rooms and hoistways often have no signal. What each tool states:

  • Offline use: FIELDBOSS, Forz, ElevatorPlus, BuildOps, ServiceTitan, Klipboard and LiftAuth.
  • “Offline access” in its plan table: Fieldy.
  • Runs in the browser, offline use not stated: LiftKeeper.
  • Offline use not stated publicly: Method.

Ask LiftKeeper and Method how their apps work without signal.

4. Try it on your own data

A trial with your own elevators shows how the software handles your portfolio. Fieldy, Method, LiftAuth and ElevatorPlus (after a demo) offer trials.

Questions

What is the best elevator maintenance software?

It depends on your business. FIELDBOSS suits contractors on Microsoft Dynamics 365 and Business Central, and Forz schedules Cat 1 and Cat 5 tests. LiftKeeper is an elevator-only vendor with a free customer portal. LiftAuth (our product) has building manager apps and a 2-week trial.

Does any elevator software file reports in DOB NOW: Safety?

None of the tools on this list says it files or submits reports into DOB NOW: Safety. FIELDBOSS and Forz describe Cat 1 and Cat 5 test scheduling.

Which elevator software has a free trial?

Fieldy and Method offer free trials with no credit card. ElevatorPlus offers a trial after a demo call. LiftAuth offers a 2-week trial with your own elevators loaded. FIELDBOSS, BuildOps and ServiceTitan show no free trial on Capterra.

Is this list biased toward LiftAuth?

We make LiftAuth, so read the list with that in mind. Every tool gets the same fields, and every fact links to the vendor’s own site or a review listing. LiftAuth’s card lists its gaps. If something here is out of date, email hello@liftauth.com and we’ll correct it.

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